FAQ

Here are the questions we get asked all the time.

Are Livingfuel Products gluten-free?

In response to customer requests, we are proud to announce our flagship and most popular product, LivingFuel SuperGreens (along with Super Berry Ultimate), are now gluten-free. We made other improvements including the addition of even more certified organic ingredients. That means the World’s Most Nutritious Meal is even better for you.

This is tremendous news for those who have wanted to try SuperGreens but were unable to because of the trace amounts of gluten it contained. Thank you for your patience. We worked hard on this change but it took some time because of our refusal to sacrifice quality or potency.

In addition to being gluten-free, SuperGreens is also vegan, soy-free, dairy-free, wheat-free and contains no artificial ingredients. There is no other product like it on the market and we are committed to ensuring the ingredients it contains are the highest quality available.

What currency is your shop in?

If you pay using Paypal or credit card then it will be in Australian Dollars. Payment by bank deposit are in NZ dollars.

Can I use my Credit or Debit Card?

Yes. Once you have completed your shopping cart you will be directed to Paypal. If you don’t have a Paypal account then click the option to use your credit or debit card.

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Can I pay by phone or in person?

No sorry, we only can accept orders via our website shop.

 

Where do products ship from and how long does it take?

All our products are produced in the United States by Livingfuel Inc and shipped to New Zealand. We then send them by tracked courier direct to you from Auckland so orders to Australia take around 2-6 working days to arrive from when you order. New Zealand orders will normally arrive the next working day.

What does backorder mean?

This just means we are temporarily out of stock, and your order will be sent to you as soon as our new stock arrives. This is normally only around a week when this happens. We apologies for this.

Why is LivingFuel so expensive?

Our mission is to change people’s lives through outstanding nutrition. We are guided by the underlying principle that our customers’ health and wellbeing come first. We give you full serving sizes packed with the highest quality nutrients. If you bought the ingredients separately, it would likely cost as much as $15 per meal or more. For those who use LivingFuel as a nutritional supplement or body replenisher, the cost per serving is far less, as little as $5! Consider that you will be spending far less money on empty carbs and sugary snacks (those morning muffins and lattés really add up), and that you can stop buying all those other expensive supplements, snacks, and drinks. More than likely you’ll end up saving money each month, while realising optimal health.

Please also note that to import these products from the United States, Livingfuel Downunder has to not only pay shipping, duty and GST, but also has to contend with the fluctuating US dollar. On each purchase there is also a Paypal fee charged which also ads to our cost.

How long one container last?

I find using one scoop of the product in a smoothie is ideal as a breakfast or lunch meal replacement, even though the label says to use two. A container will last me around a month this way – 24 smoothies.

How are the products shipped?

The products are shipped to you in New Zealand or Australia at a reasonable rate within a matter of days. We use a courier within New Zealand and an International courier to Australia, as we have found this to be the fastest and most cost effective.

Can I use LivingFuel when I’m pregnant or nursing?

Yes.

Will LivingFuel interact negatively with other medications?

LivingFuel is foundational food for all blood types and metabolic types. If you have concerns about medication interactions, please consult your healthcare practitioner.

Why should I trust these products?

If you’re like most people, you’ve probably seen and heard it all when it comes to nutritional supplements, vitamins, energy bars, weight loss pills, and power drinks. Over-hyped and under-proven, it’s little wonder that the average consumer is skeptical and confused. We’ve put years of research into our products, and consulted with reputable nutritionists to make sure they are the safest and most complete and balanced on the market today. All of our products have been user-tested and approved by countless people, including those who specialise in nutrition and health. We use our products ourselves and stand behind them 100%. Although we are a profitable business, our primary aim is to educate and assist people in their efforts to become healthy. We are a Christian-based company that strives for excellence in all things.

Is LivingFuel SuperGreens just another green drink?

The typical “green drink” found at your local health food store or doctor’s office is a dietary supplement with small serving sizes. Green Drinks are not whole meals. Living Fuel is a true whole, raw, superfood meal replacement. It is not a dietary supplement.

Are LivingFuel products safe for athletes to take, in terms of banned substances?

We’re proud that LivingFuel superfood products LivingFuel SuperGreens, SuperBerry, LivingProtein and SuperEssentials Omega have all been independently tested by Scott Analytics in the US and certified free of banned substances, Certified For Sport. LivingFuel products are used by top athletes in many professional and Olympic sports such as JD Drew of Major League Baseball’s Boston Red Sox and Dara Torres, US Olympic gold medal swimmer.

What are LivingFuel SuperGreens and SuperBerry?

LivingFuel SuperGreens and LivingFuel SuperBerry are foundational foods that provide the body with nutrient dense ingredients to allow the body to work at optimal levels. LivingFuel is a complete meal replacement that can help optimise weight and help you achieve SuperHealth. It can also be used as a multi-vitamin complex when taking one scoop a day.

How does LivingFuel taste?

Some people love the taste of SuperGreens with just water, while others take a little time getting used to it. Most people find SuperBerry a great way to start their Living Fuel Lifestyle Program, and typically drink it with only water or in a smoothie. Experiment with different Living Fuel Recipes and give yourself some time to get accustomed to the taste, texture, and colour. Remember, SuperGreens gives you unequaled levels of vegetables, Krebs-cycle bionutrients, and botanical extracts. Many people, from babies to teenagers to seniors, who may have started out wrinkling their noses at SuperGreens, are now regular users. There’s no debate about one thing: you’ll love the way it makes you look and feel.

How do I get my kids to take LivingFuel?

We suggest that people start their kids on Living Fuel SuperBerry. Try unsweetened almond or rice milk. Our customers have confirmed that with children it just takes a little time and a little incentive to get them used to SuperBerry. Incentives can be an activity they enjoy, a favourite video or toy, money or—as a last resort—even a very small piece of a treat they love. Remember to reinforce good eating behaviors with praise and compliments. It is also important that you make their first smoothie taste good by using a smaller quantity of LivingFuel SuperBerry at first (sometimes token doses), more juice, and/or more fruit than you would after they’ve become accustomed to it. Over time, increase the Fuel and gradually wean them away from the juices and fruit. Some people like to use grape juice or blueberries to alter the colour.

What about hunger?

If you get hungry within a couple of hours of taking a full serving of LivingFuel, it is likely that: 1) you are an athlete or Strong Protein Metabolic Type who may benefit from supplementing with 1–2 of tablespoons of coconut oil, Living Fuel CocoChia Bars, one or two raw organic eggs (or eat eggs separately) or both to the LivingFuel; or 2) your hunger pains may be due to thirst or because you have been conditioned to eat at certain times. Try drinking a large glass of fresh water when you feel hunger coming on, or try the option described in item 1 above. Also, bear in mind that often when you think you’re hungry, you’re really just reacting out of habit—your body is accustomed to eating or drinking certain things or at certain times of the day. The Living Fuel Fast is a great way to break such habits.

 

Please contact us if you would like more information about our LivingFuel Products.

If you would like to try some of the products then please proceed to our Quick Order page by clicking this link.

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